Keeping the system up
At the bottom of it all lies the network system. It consists of cables,
servers, routers, desktop PCs, laptops, power supplies, mobile devices and
other components that everyday people don't care to remember. Some of it is
software and some of it is hardware. And it does need to be taken care of.
Like your car, it needs to be serviced and, at times, repaired. Daily, it
needs to be monitored and maintained. Adjustments can to be made for better
performance. Above all, the data it stores and transmits moves around in a
continuous stream all day, every day. And this data needs to be protected
at all costs. Preservation of data requires a well thought-out and
implemented backup system. Data protection comes from having a strong and
enforced security policy. Whatever it takes, DracoTec will keep your system
up and running.
Network and hardware support
DracoTec provides network and system management services that will keep
your network and computer system in tip-top working condition. Below is a
list of the various skills we offer:
System analysis and auditing: Make sure your existing network
operates as it should. Iron out the wrinkles that prohibit clear
communication. Sort out the nitty-gritty problems that cause hold-ups
in the daily flow of information and transactions. We can analyze your
system to make sure it is set up correctly and carry out audits to
confirm that each part is operating as it should. And that all
procedures for keeping it running smoothly are being adhered to.
System design: Setting up a network is pretty straight forward.
Setting up a network that runs efficiently is not so straight forward.
We make sure that the communication between your staff and your server
system is continuous and reliable.
Server installations and upgrades: We'll install server software
as well as take care of upgrades.
Software upgrades: Any time you need to get your software
upgraded to the latest version, just give us a call. You can relax as
we make the whole process go by smoothly. We can also set up a local
machine to handle Windows updates. Instead of each PC connecting to
the Internet to download Windows updates, all updates will be
downloaded onto a local server, and each user can get their updates
from there. No more wasted bandwidth.
Administration: We can help you with all administrative tasks.
Looking for someone to run day-end routines? Look no further. Because
we can set up a remote link to your system, we can look after all your
needs directly from our offices. If you need something more permanent,
have a look at our IT Outsourcing
Backups: Backups are imperative. We'll set up an automated
backup system for you so that your information is always safe. This
includes server backups, PC backups, backups through the network,
setting up the backup software and scheduling the backup times so that
everything runs like clockwork.
Automation: We can get systems to carry out any number of tasks
automatically. It might be transferring data from a branch database to
your local database every evening, or sending out company reports to
selected people on a daily basis. Whatever the requirement, we can get
Training: People are as much a part of your network as the
computers and cables themselves. A well trained user helps to make the
system operate as it should. Remove the mental bottlenecks from your
operations by allowing us to train your users in the aspects of the
system that are relevant to them. We provide one-on-one training or we
can produce training courses and instructional materials to your
Support: We are up to any network support task. Whatever the
problem, you will be glad you called us in to sort it out for you.
Networking and network monitoring: We can set up network
monitoring tools for you so that you can not only pick up problems that
usually remain unseen until it is too late, but also keep a watchful
eye on the current activity of your network. This can help you
determine when it is time to change or upgrade to allow faster
communication or processing.
Integration: Getting systems to transfer information between
each other is one of our specialities. It might be getting KPI
information from your accounting system, or supplier information from a
sales partner. Whatever the requirement, we can get both local and
remote systems talking to each other so that data flows freely between
them, no matter how different they are.